You are hereSupport

Support


Registered Users

If you have bought Penfriend, please register it here for access to
more services, and for your own security. Please select "Web Site"
from your Penfriend application's menu for automatic registration.

Having Problems?

If you are having problems using any Windows version of Penfriend, please check our on-line help pages in the program first. Alternatively you can check the inline help in your Penfriend software. On your Start Menu,
go to Programs, Penfriend (or Penfriend XP), then choose Help.

Frequently Asked Questions

Our frequently asked questions section may cover a problem you have encountered. The following categories are covered:

User Guides, Tutorials and Presentations

If you would like a step by step guide on getting started with penfriend, or simply require a few tips on how to use it, try our User Guide.

We also have a number of user guides and tutorials available to view or download:

Please note that Adobe Acrobat reader is required to view PDF files.

If you prefer, you can also view one of our video tutorials (Macromedia Flash format), produced by AssistIT.

Contact Us

Contact us for support if you are still having problems. We are happy to hear from you by telephone, email or post.

If you would like to be kept informed of news from Penfriend Ltd, please register your name on our database, above. Your address will not be distributed to other parties. You will receive only occasional announcements from Penfriend Ltd.

Developer API

Penfriend predictors include a way of communicating with other applications, so that they can appear to offer word prediction, when in fact the power and lingustic knowledge is coming from Penfriend Ltd. Making use of this system requires considerable computer programming expertise, and is not appropriate for end-users.